Privacy policy
Last updated: August 15, 2026
1. Data controller
BurstMarketplace LLP30 N Gould St Ste N, Sheridan, Wyoming 82801, Stati Uniti
Email: sales@burst-marketplace.com
2. Data we collect
Registration data. Email address and password (stored encrypted, never in plain text). The password is managed by our authentication provider and is not accessible to us.
Service usage data. The categories and keywords you analyze, your credit balance, the operations performed and the date on which you performed them. They are used to provide the service and to show you your history.
Payment data. When you purchase credits, your card details are processed exclusively by our payment provider. We never see, receive or store any card number. We only keep the outcome of the transaction and the amount.
Support communications. The content of the requests you send us via the support form, together with the page you sent them from.
Technical data. IP address, browser type and error logs, for security and diagnostic purposes.
3. Why we process this data
| Purpose | Legal basis |
|---|---|
| Providing the service you purchased | Performance of the contract |
| Managing credits, invoicing and payments | Performance of the contract and legal obligations |
| Responding to support requests | Performance of the contract |
| Ensuring security and preventing abuse | Legitimate interest |
| Improving the service through aggregated data | Legitimate interest |
| Sending marketing communications | Consent, revocable at any time |
We do not use your data for advertising profiling and we do not sell it to third parties. Ever.
4. Providers processing data on our behalf
To provide the service we rely on third-party providers that process data exclusively on our behalf and according to our instructions. They fall into the following categories: cloud and database infrastructure, market data processing, Amazon data providers, artificial intelligence services, transactional email delivery, payment processing and usage analytics and site statistics.
Some providers are based in the United States. Transfers take place on the basis of standard contractual clauses approved by the European Commission.
The complete and up-to-date list of providers is available on request by writing to sales@burst-marketplace.com.
About AI: when you ask the assistant a question, data about the market being analyzed and your question are sent to the model provider to generate the answer. They are not used to train models and are not stored beyond the time needed to produce the answer.
5. Transfers outside the European Union
Some providers are based in the United States. Transfers are carried out on the basis of standard contractual clauses approved by the European Commission, or other adequacy mechanisms provided for by applicable law.
6. How long we keep the data
- Account and usage data: for the entire duration of the relationship and for 24 months after account closure.
- Accounting and tax data: for the period required by applicable law, in any case no less than 10 years.
- Support requests: 24 months from the closing of the request.
- Technical logs: 12 months.
- Scanned market data: remains in the database even after account closure, in a form not linked to your identity, as it constitutes the service's information asset.
7. Your rights
If you are in the European Union, the United Kingdom or another jurisdiction that recognizes equivalent rights, you can at any time:
- access your data and obtain a copy of it
- request rectification if it is inaccurate
- request its deletion
- request the restriction of processing
- object to processing based on legitimate interest
- obtain your data in a structured, portable format
- withdraw the consent given, without affecting the lawfulness of prior processing
Write to sales@burst-marketplace.com. We respond within 30 days. You also have the right to lodge a complaint with the supervisory authority competent for your country of residence.
8. Security
Data is stored on encrypted infrastructure, with access limited to personnel who need it for operational purposes. Passwords are stored only in hashed form. However, we cannot absolutely guarantee that unauthorized access is impossible: no IT system is completely secure.
9. Minors
The service is intended for individuals acting in the course of their professional or business activity. It is not directed at minors under 18 and we do not knowingly collect their data.
10. Changes
We may update this policy. In case of substantial changes we will notify you by email or through a notice in the service, with at least 15 days' notice.
Cookie policy
What we use
Necessary technical cookies. They are used to keep you logged in and to remember your language, marketplace and theme preferences. Without them the service does not work. They do not require consent.
No advertising cookies. We do not use profiling cookies, advertising tracking cookies or third-party cookies for marketing purposes.
Analytics cookies. These are third-party cookies that let us measure how the service is used (page views, features used) in aggregate form. They are installed only if you accept the banner: if you refuse them, the service still works in full.
How to manage them
You can block or delete cookies from your browser settings. Blocking technical cookies will prevent you from accessing the reserved area.